Cand imi ceri 5 euro in plus Tu, companie aeriana ca sa imi dai o paturice...inseamna ca faci profit. (zice Reicheld. Cand ma duc sa imi cumpar ciocolata preferata sau sa fac piata, Voi, furnizori faceti tot profit.
Cine face profit bun?
Cine face profit rau?
Unii zic:
“… bad profits are earned at the expense of customers, good profits are earned with customers’ enthusiastic cooperation.” Frederick Reicheld
Traiasca profiturile bune si brandurile care spun ca nu vor consumatori, vor fani.
O zi frumoasa!
10 November 2006
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